FREE SHIPPING ON ORDERS OVER $99
Revised Starting September 1st, 2018
Enjoy free shipping on all retail orders over $99 in the United States INCLUDING Alaska, Hawaii, APO/FPO and Puerto Rico!
NO OVERSIZE CHARGES FOR BLANKS UP TO 8'
NO OVERSIZE CHARGES FOR POWER WRAPPERS*
Oversize and freight items may require handling charges for rod blanks over 8' as stated in the Oversize Package Handling section below. Orders can not be combined to receive free shipping, and may not be applied to previous orders. Gift certificates do not count towards order total.
*Excludes Fedex 2-Day & Next Day Air. Power Wrappers shipping with these options have a $39 oversize package handling fee. Please see the Oversize Package Handling section below for more information.
Domestic Shipping Rates
Shipping charges will be automatically calculated at the time of checkout based on the rate table shown below. Standard orders may be shipped via US Postal Service, FedEx, UPS or SurePost. Transit time is typically 4-7 business days but may take longer depending on carrier delays. Transit time for Express orders is typically 3-4 business days but may take longer depending on carrier delays. Mud Hole assumes no responsibility for late or delayed packages. Orders qualifying for free shipping will be dispatched by the most economic means possible.
Domestic Shipping Rates Table
|Order Total||Standard *||Express †‡||2nd Day †‡||Next-Day †‡|
|$0.00 - $24.99||$6.95||$18.95||$27.95||$36.95|
* Standard shipping Shipped based on most economical rates and carrier, at Mud Hole's discretion. Oversize surcharges apply for rod blanks over 8' (see below).
† Expedited shipping For USA only and is not available to international customers. Orders always ship the same day if placed before 12pm noon EST. Only business days (Monday-Friday) are factored when calculating delivery times. To request Saturday delivery, make a note in the comments section of the checkout process. You will be contacted with an updated shipping quote.
‡ Backorders Will be shipped via USPS or FedEx Ground at no additional cost.
How to Track Your Order
We provide tracking numbers with all of our shipments and will contact the carrier on your behalf should a package become lost in transit. To report a possible missing package call us toll-free at (866)-790-RODS, but please allow a reasonable amount of time (5 business days) to pass before reporting it to us.
Oversize Package Handling
There are several instances where oversize charges may be necessary to complete your shipment, typically when there are multiple packages or items that require additional freight charges. These charges will be automatically calculated at the time of checkout based on the rate table shown below. Oversize fees will be assessed once per order based on the largest item. Order as many blanks as you like - you'll only be charged once!
Oversize Rates Table
8'1" - 11'0" *
11'1" and up *
(only applies to Next Day & 2-Day services)
Backorders & Out of Stock Items
Out-of-stock items are delivered as soon as they become available - free of charge - via US Postal Service or FedEx Ground.
Deliveries Requiring a Signature
To make sure your order reaches you safely, sometimes our carriers require a signature for delivery. Orders over $500 require a signature — the carrier will make three delivery attempts before sending the package back to Mud Hole. If you are not able to sign for your order please call us or place a note in the comments section of the checkout page.
Mud Hole occasionally offers special free or reduced shipping on qualifying orders. Unless expressly stated in the promotion details, the following rules apply:
- Promotional offers for free and/or reduced shipping are valid on retail sales only; wholesale/distributor accounts are not qualified.
- A minimum order may be required, see specific promotional offer page for details.
- Oversize items requiring additional handling, such as rod blanks over 8' in length will incur an additional handling fee that will be added at the time of shipping, as defined in our Oversize Package Handling policy (listed above).